There are several Bluetooth problems that can be solved very easily. Here is a checklist of things to run through:
- Is bluetooth on? (Check for the bluetooth B icon on your Mac menu bar and on your device menu bar - is it on?)
- If youre trying to select your device, is it "Discoverable"? For example on an iPhone you must be int he Bluetooth settings page for your phone to be discoverable.
- If bluetooth on your phone does not stay on when you leave the settings page, your phone is being clever and is trying to save power by keeping bluetooth off. You need to pair your phone with something - anything - to convince it it should keep bluetooth enabled. Maybe you can pair it with your Mac :-)
- Try turning Bluetooth off and on again on your phone/device. You would be surprised how flakey an iPhone can be ;-)